Thank you Mark for making this day so stimulating. It is a pleasure to have you as a facilitator. Thoroughly enjoyable with many practical exercises to adopt. The element of the program that I found most valuable was teaching us to be leaders of people rather than managers of process.

Mark was engaged to run a series of workshops that focused on developing managers. The workshop series was very successful, and Mark’s approach allowed participants to get involved in the discussion in a non-threatening environment and to discuss and reflect about some of the core issues we all experience when placed in leadership roles.

Mark’s facilitation style allows him to connect with every single person in the room, drawing upon his own experiences to communicate the facts in a personable and entertaining manner, while challenging us to approach change with different perspectives, to challenge ourselves and our own reactions to change.
Mark’s approach to the workshop series was professional, enthusiastic and supportive. I was impressed by his ability to translate what he had learned about the company and its culture into the workshop in a seamless manner, increasing the meaning and the takeaways for all involved.

I have been so used to the “death by powerpoint” approach of so many trainers, Mark uses a wide range of interactive learning (electronic touchpads, role play, debate, games) to ensure there is never a dull moment. He addresses all learners by using differing styles of teaching which engages and challenges all participants. He also promotes application of what is learnt into the role, so he follows up what he has taught with post training dialogue with participants something no other trainer has ever undertaken.
Mark demonstrates he is at the top end of professional educators by his impressive skills to ensure quality learning is occurring in his sessions. He researches his client’s needs and delivers the business solutions they require. He is passionate about his training and does not make it a one off day of learning, but follows up on the participants to ensure application occurs in the workplace, which is a first for any trainer I have engaged.

It is difficult to find a consultant who will deal with your people and organisational interests as though they themselves worked inside the organisation. Mark provides a depth of emotional intelligence and expertise that is supported by his experience and ability with people. His strengths are numerous in all areas of training and development.

Of particular note is the feedback from our own leaders Mark working with us on the implementation of our Management /Leadership training: ‘supportive with practical tools that we can use…..fantastic’.

Mark has provided development programs for Baxter in a number of different areas including People Management Development and Sales Training. I found Mark to be very professional in his approach, in both developing the learning and development programs for Baxter and facilitating the training programs. Mark’s facilitation style is very interactive with the audience. I have received very positive feedback from employees attending his training programs.

Mark crafted a range of learning programmes that were critical in supporting Baxter’s vision of “Making a meaningful difference in patient’s lives”. The programme content was relevant, flexible in its design, and styled to suit differing levels of understanding. Facilitation was highly effective, positively received by staff and certainly one of the factors involved in the achievement of a significant improvement in business outcomes. Mark’s approach to learning and facilitation is highly professional demonstrating commitment and integrity.”

Mark conducted some executive coaching with me to sharpen my leadership skills as a manager at Peter Mac Hospital. His coaching style is very supportive whilst challenging me to reflect deeply on my leadership strengths and areas for development. Throughout Mark's coaching he demonstrated advanced empathy as a fellow Health Sector professional whilst giving me hands on strategies to apply immediately. He addressed key areas for my development, whilst helping me with career planning and work/life balance. I would highly recommend Alpha Consulting to any leader or prospective leader as Mark and his team deliver what they promise.

Mark has provided professional development programs for the Swadling’s Group in a number of different areas including People Management Development and Sales Training. I find Mark to be very professional in his approach, in both creating the learning and development programs for the Swadlings Group and facilitating the training programs. Mark’s facilitation style is very interactive with the audience. He follows up his training ensuring participants implement what they have learnt which no other trainer has done. I have received very positive feedback from all the managers and employees attending his training programs.

Mark has a highly facilitative approach to training, that is, he allows the learners to contribute ideas freely amongst each other in order to maximise the outcome. With an ability to quickly gain rapport, he gets participants on a journey right from the first session to acquire skills that they are motivated to use after the workshop. His broad business experience along with tremendous listening skills enables Mark to ‘connect’ with executives to tailor learning and development solutions targeted at achieving specific business results.

Mark designed and facilitated a range of leadership development programs that were critical in supporting B E Campbell’s mission of “Delivering Excellence in Customer Service”. The program content was relevant, flexible in its design, and designed to meet the learning needs of the participants. Mark followed up his training with ongoing communication to the participants in a post course coaching style. He uses a holistic approach to training in that he does believe the learning stays in the classroom but must be utilised by managers in their day to day roles. You leave his class exhausted due to all the energy in the room.